Terms and Conditions


Zila Home has the right to update or modify the Terms and Conditions at any time without prior notice. Therefore, we recommend review of these Terms and Conditions every time you use our Web Site.


Protection of your personal information is very important to us. We store and process Information that may include your financial information, on computers that are protected by reliable technological security measures. If you have any objection to our privacy policy and your information being used this way, then please do not use this Website


On using our services or communicating with us over e-mails, you automatically consent to receive communications from us electronically. However you have control regarding emails you want to receive. If you no longer want to receive such communications, please unsubscribe to those emails. It may take some time for your un-subscription to become effective.


The price of product as mentioned on Zila Home website is the maximum retail price (MRP). The MRP includes all local taxes that are applicable in India. Additional taxes could be charged based upon the shipping destination of the order. Zila Home reserves the right to collect taxes / surcharge that may incur additional to the normal taxes it has to pay. We may also charge delivery cost that may be applicable for your country.


  • By changing the country, you will be charged according to the price list for that country
  • Our products are priced in the customer’s local currency.
  • Due to certain import or trade restrictions, some products may not be available for shipment in the chosen country.


Prices displayed on our website may be different from prices of these products available in our stores. Also prices displayed may vary from country to country for the same product. Prices shown are subject to change without prior notice.


Zila Home reserves the right to refuse or cancel any order for any reason. Some of the reasons could be limitations on quantities available for purchase, discrepancy or errors in product information, pricing, quality etc. We shall contact you if your order is cancelled. If your order is cancelled post payment, the said amount will be reversed into your account.


  • While choosing payment methods offered by Zila Home, we are not responsible for any loss or damage arising directly or indirectly to you.
  • To ensure safe online shopping experience we may request you to provide supporting documents for the ownership of the payment instrument used for your purchase.
  • Zila Home may employ Payu, PayPal and similar third party facilities for Payments on the Website. Their User Agreement, Seller Terms, Conditions and other rules and policies, will govern such third party services.


Zila Home will try but does not guarantee delivery of products in the estimated time frame that is mentioned on the purchase of the product. However, if you do not take the delivery of the goods, Zila Home may charge you for additional shipping cost.


  • Zila Home will try it’s best to to deliver defect free products. Refund will be made against any item purchased on our website where product delivered is damaged or defected. On receipt of defective and/or damaged goods, you shall be required to communicate it to Zila Home within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return.
  • Zila Home holds the discretion to decide whether a refund can be issued or not. For further information please read our Returns & Exchanges Policy.


Zila Home attempts to give product information as accurate as possible displayed on its website. However, Zila Home does not warrant that the product description is accurate, complete, reliable, current, or error-free. If a product offered by Zila Home is not as described, your sole remedy is to contact Zila Home within 48 hours of delivery. Zila Home reserves the right to provide a solution as per its discretion and may not be liable to issue any refunds or allow exchanges.


The product descriptions, pricing, and availability information on our website may contain typographical errors, inaccuracies, or omissions. Zila Home reserves the right to correct, change or update information at any time without prior notice.


Zila Home confirms no warranties of any kind in regards to the operation of the services, or the information, content, materials, products or other services made available to you through Zila Home. You agree that your use of the website is at your own risk.